From a 500-row sample across 11 columns.
overall_satisfactionyearboroughmonthagencyagency_nameresolution_description+4Has borough codes (`borough`) — joinable, but needs boundary shapes to draw.
| unique_key | agency | agency_name | complaint_type | descriptor | borough | resolution_description | year | month | overall_satisfaction | dissatisfaction_reason |
|---|---|---|---|---|---|---|---|---|---|---|
| 81905052-00208441 | DOHMH | Department of Health and Mental Hygiene | Smoking | Smoking Violation | BROOKLYN | This SR was administratively closed. The issue you reported was addressed. | 2024 | 6 | Strongly Disagree | Status updates were unhelpful, inaccurate, incomplete, and/or confusing. |
The machine field names SoQL needs, with the publisher's own description of each.
| Field | Type | Description | Null | Values |
|---|---|---|---|---|
unique_key | text | Unique identifier of a survey response in this dataset. | 0% | 79686013-0055244820679670-0057072319378292-00516822 |
agency | categorical | Acronym of responding City Government Agency or entity responding to 311 service request that the survey response corresponds to. | 0% | NYPDHPDDSNYof 19 |
agency_name | text | Full agency name of responding City Government Agency, or entity responding to 311 service request that the survey response corresponds to. | 0% | New York City Police Dep…Department of Housing Pr…Department of Sanitation |
complaint_type | text | The Complaint Type of the service request that the survey corresponds to. The Complaint Type is the first level of a hierarchy identifying the topic of the incident or condition. Complaint Type broadly describes the topic of the incident or condition and are defined by the responding agencies. |
GET /api/datasets/5ijn-vbdv GET /api/datasets/5ijn-vbdv/quality GET /api/datasets/5ijn-vbdv/related GET /api/columns?dataset=5ijn-vbdv
agency_name| 59024125-00040603 |
| DPR |
| Department of Parks and Recreation |
| New Tree Request |
| For One Address |
| STATEN ISLAND |
| NYC Parks determined that the requested location cannot receive a new tree because of conflicts with surrounding infrastructure. |
| 2023 |
| 1 |
| Strongly Disagree |
| The Agency did not correct the issue. |
| 84109366-00210035 | DOHMH | Department of Health and Mental Hygiene | Smoking | Smoking Violation | MANHATTAN | This SR was administratively closed. The issue you reported was addressed. | 2024 | 6 | Strongly Disagree | Other |
| 85454038-00096171 | DPR | Department of Parks and Recreation | New Tree Request | For One Address | MANHATTAN | The location was inspected and is suitable for tree planting. Barring any unforeseen issues such as underground utilities and based on available funding, the requested tree will be placed on an upcoming contract. Please note that this process can take up to two years, depending on capacity and the location. To find out where and when trees will be planted, please visit the Tree Work Hub at nyc.gov/parks/treework.To learn more about the trees in your neighborhood, visit the NYC Street Tree Map at nyc.gov/parks/treemap. | 2023 | 5 | Strongly Disagree | Other |
| 29674115-00208005 | DOHMH | Department of Health and Mental Hygiene | Food Establishment | Food Contains Foreign Object | MANHATTAN | This SR was administratively closed. The issue you reported was addressed. | 2024 | 6 | Strongly Disagree | The Agency did not correct the issue. |
| 14798347-00257174 | DPR | Department of Parks and Recreation | New Tree Request | For One Address | BRONX | NYC Parks determined that the requested location cannot receive a new tree because of conflicts with surrounding infrastructure. | 2024 | 9 | Strongly Disagree | Status updates were unhelpful, inaccurate, incomplete, and/or confusing. |
| 67633936-00348203 | DPR | Department of Parks and Recreation | New Tree Request | For One Address | BROOKLYN | In an effort to more fully and efficiently service each city block, NYC Parks is shifting their street tree planting program to a neighborhood approach.If the site that you requested meets the criteria for planting, NYC Parks will plant a tree through their new Neighborhood Tree Planting Program. NYC Parks is no longer accepting new tree planting requests. Each neighborhood will be surveyed, inspected, and planted sequentially. NYC Parks foresters will be conducting tree removal, stump removal, and planting block by block and closing all unplantable tree beds. The most heat-vulnerable neighborhoods will be prioritized first.To learn more about this program, visit nyc.gov/parks/street-tree-planting.To learn more about the trees in your neighborhood, visit the NYC Tree Map at nyc.gov/parks/treemap. | 2025 | 4 | Strongly Disagree | The Agency did not correct the issue and this Service Request should be reopened. |
| 74223968-00208774 | DOHMH | Department of Health and Mental Hygiene | Smoking | Smoking Violation | MANHATTAN | This SR was administratively closed. The issue you reported was addressed. | 2024 | 6 | Strongly Disagree | Status updates were unhelpful, inaccurate, incomplete, and/or confusing. |
| 93995395-00208784 | DOHMH | Department of Health and Mental Hygiene | Smoking | Shisha | QUEENS | This SR was administratively closed. The issue you reported was addressed. | 2024 | 6 | Strongly Disagree | The Agency did not provide enough status updates. |
| 20627294-00212073 | DOHMH | Department of Health and Mental Hygiene | Smoking | Smoking Violation | BROOKLYN | This SR was administratively closed. The issue you reported was addressed. | 2024 | 6 | Strongly Disagree | The Agency did not correct the issue. |
| 0% |
Illegal ParkingNoise - ResidentialBlocked Driveway |
descriptor | text | The Descriptor of the service request that the survey corresponds to. The Descriptor is associated to the Complaint Type, and provides further detail on the incident or condition. Descriptor values are dependent on the Complaint Type, and are not always required in the service request. | 3% | Blocked SidewalkLoud Music/PartyNo Access |
borough | categorical | The borough in which the customer reported a problem | 2% | BROOKLYNQUEENSMANHATTANof 5 |
resolution_description | text | Describes the last action taken on the service request by the responding agency. May describe next or future steps. | 0% | The Department of Housin…The Police Department re…The Police Department re… |
year | categorical | The year in which the customer began filling out the survey | 0% | 202520242026of 5 |
month | categorical | The month in which the customer began filling out the survey | 0% | 153of 12 |
overall_satisfaction | categorical | Customers are asked to respond to the statement "Overall, I am satisfied with the way my Service Request was handled." | 0% | Strongly DisagreeStrongly AgreeAgreeof 5 |
dissatisfaction_reason | categorical | If someone was dissatisfied (responded 'Disagree' or 'Strongly Disagree'), they are asked to choose a reason why from a list or select 'Other' to write their own explanation. | 38% | The Agency did not corre…OtherThe Agency did not corre…of 8 |