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Data from NYC Open Data via the Socrata Discovery API. Quality scores are computed from a sample and are indicative, not authoritative.
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FY03 – FY12 MMR Agency Performance Indicators

jhjm-vsp8City Government12 columns
This data was collected biaannually from divisions at the Department reasonsible for tracking performance indicators connected to Agency activities. Each measure reflects a particular aspect of agency service operations that the City’s Commissionersand agency heads viewed as key public service areas and criticial objectives connected to policy priorities and operational strategies. These metrics were developed through a collaboration between the Mayor’s Office of Operations and the senior managers of each agency. Results are compared to pre-stated targets or to performance for previous reporting periods. Use ‘CSV for Excel’ when downloading this dataset and then sort in alphabetical order by Agency.
View on NYC Open Data↗

Quality

C72.8 / 100

From a 500-row sample across 12 columns.

completeness85/ 25% weight
consistency100/ 20% weight
accuracy93/ 20% weight
timeliness0/ 15% weight
usability65/ 20% weight
  • · 10 column(s) have uninformative names
  • · No obvious temporal column — limits time-series joins

Related datasets

  • FY2015 MMR Agency Performance Indicators0.43
    joins onagency
  • OneNYC Indicators (Historical)0.38
    joins onagency
  • Agency Performance Mapping Indicators – Annual (Historical Data)0.35
    joins onagency
  • FY2018 PMMR Agency Services and Goals0.30
    joins onagency
  • FY2020 PMMR Agency Services and Goals0.30
    joins onagency
  • FY2017 MMR Agency Services and Goals

Sample rows

agencyindicator_name_8_9_10_2_3_4_5_6_7
311311 Online site visits (000)740.51,328.802,117.10——————
311311 calls (000)18,642.6021,730.0018,957.508,140.90

Columns

12 queryable · 12 profiled

The machine field names SoQL needs, with the publisher's own description of each.

FieldTypeDescriptionNullValues
agencytext—0%DOEACSHPD
indicator_nametext—0%Library card holders (00…Circulation (000)School safety - Other in…
_1text—42%100%91%94%
_2text—37%100%88%97%
_3text—

Query this from your own app

GET /api/datasets/jhjm-vsp8
GET /api/datasets/jhjm-vsp8/quality
GET /api/datasets/jhjm-vsp8/related
GET /api/columns?dataset=jhjm-vsp8
0.29
joins onagency
  • FY2020 MMR Agency Services and Goals0.29
    joins onagency
  • FY2019 MMR Agency Services and Goals0.28
    joins onagency
    • 12,503.20
    14,245.40
    14,314.70
    15,212.90
    18,363.10
    311Average wait time (tier 1 calls) (minutes:seconds)0:220:310:45———0:050:070:12
    311Average wait time (tier 2 agency legacy system calls) (minutes:seconds)1:042:031:43———0:090:140:25
    311Call takers time occupied (%)78%80%80%56%73%67%65%63%69%
    311Calls answered in 30 seconds or less (%)82%78%71%90%63%88%96%97%88%
    311Calls handled in languages other than English (%)3.40%2.70%2.20%1.30%1.30%1.90%2.40%1.90%3.60%
    311Calls resolved at 311 without transfer to agency for resolution (%)86%89%90%——79%77%80%84%
    311Complaints about 311 per million calls29.224.930———4636.532.7
    311Maximum answer delay (minutes:seconds)69:36:0086:25:0094:16:00——17:4320:1542:28:0068:76
    31%
    100%92%100.00%
    _4text—26%100%688%
    _5text—16%100%515
    _6text—13%100%86%89%
    _7text—10%100%90%98%
    _8text—6%100%86%88%
    _9text—5%100%91%100.00%
    _10text—8%100%98%87%