DCWP Language Line Interpretation Services

wapz-jfhqBusiness4 columns

Department of Consumer and Worker Protection (DCWP) believes that limited English proficiency (LEP) should not be a hindrance to accessing the services and information the Agency provides. Without language access services consumers and workers and business with limited English proficiency could face substantial hurdles to knowing their consumer and worker rights; business owners could struggle to navigate the rules and regulations that govern commerce and the workplace in New York City, and potentially struggle to complete the license application process. DCWP provides telephonic translation services to anyone requesting such assistance. Each month DCWP receives an invoice that records each time a translation request was made and general information in relation to each transaction, including the language requested and the DCWP division which made the request. This dataset is compiles these translation service invoices since January 2016, the earliest date this information is available.

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Quality

A92.5 / 100

From a 500-row sample across 4 columns.

completeness100/ 25% weight

consistency75/ 20% weight

accuracy93/ 20% weight

timeliness99/ 15% weight

usability95/ 20% weight

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Sample rows

date	language	access_code	duration_seconds
2016-01-04T05:54:00.000	MANDARIN	Adjudication	2066
2016-01-04T06:20:00.000	SPANISH	Intake	359
2016-01-04T07:17:00.000	SPANISH	Intake	294
2016-01-04T08:20:00.000	SPANISH	Intake	342
2016-01-04T08:56:00.000	CANTONESE	Intake

Columns

4 queryable · 4 profiled

The machine field names SoQL needs, with the publisher's own description of each.

Field	Type	Description	Null	Values
`date`	datetime	The date and time the request for translation services was made; Time of request is recorded in Pacific Standard Time.	0%	`2016-03-08T12:24:00.0002019-09-25T08:56:00.0002016-08-23T12:35:00.000`
`language`	text	The language that was requested.	0%	`SPANISHMANDARINBENGALI`
`access_code`	categorical	The DCWP division through which the request was made; See data dictionary Appendix A for descriptions.	0%	`LicensingIntakePaid Sick Leave`of 18
`duration_seconds`	integer	The length of the translation service in seconds.	0%

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